Many components of a refrigeration system require licensing, certification, training and special skills and equipment to install, and in some cases to even legally purchase. These requirements incur costs to satisfy, and these costs are met in part through the sale of parts.
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Service
Will you install a part that I provide?
Tuesday, May 3rd, 2011Do you give free estimates?
Tuesday, May 3rd, 2011
It is impossible to diagnose a problem over the phone. In regard to estimating the cost of remediation for a refrigeration failure, there are some diagnostics that must occur to determine what course of action is required. Read more to understand why…
Do you offer 24 hour service?
Tuesday, May 3rd, 2011We provide 24-hour emergency service for our established customers only. Read more to understand why…
Do you do warranty service for [any equipment manufacturer]?
Tuesday, May 3rd, 2011We don’t recall ever having been “not authorized” to do warranty service on any equipment that we have encountered, nor have we ever been denied compensation from a manufacturer for a validated warranty claim. Read more about it…
My machine is under warranty.
Tuesday, May 3rd, 2011It is important that you understand the terms of warranty on any equipment that you own in order to not be disappointed by unreasonable expectations relating to service within a manufacturer’s warranty period. Read more to understand why…
Last week my condenser coil was dirty, now my [machine] is down again….
Tuesday, May 3rd, 2011Your Refrigeration Condenser coil was dirty – We cleaned it.
There are things that you need to know. Read more to find out…
Can you convert my freezer to a refrigerator?
Tuesday, May 3rd, 2011This is a subject that is difficult for the layman to understand. It would seem that since a freezer box gets down to 0 degrees, that if one just turned the thermostat up to 35, presto – refrigerator. But there are a few problems with this. Read more to understand why…
I turned the thermostat up, but that didn’t help…
Tuesday, May 3rd, 2011Well, understandably so. You see the temperature control in your equipment is really just an on/off switch. Turning the dial to a colder temperature does not make the machinery “work harder”. Read more to understand why…
My cooler just needs a recharge…
Tuesday, May 3rd, 2011This is a common request for service, and even though it sounds inocuous – quite frankly a refrigeration system in need of refrigerant is one of the most serious things that can go wrong with your equipment! Read more to understand why…